Cloud VoIP Phone Systems
for Modern Businesses.
Enterprise-grade cloud phone systems that scale with your business. HD voice, AI-powered call routing, real-time analytics — all managed from a simple dashboard.
Cloud
Business Calling
HD Voice
Call Quality
Team
User Access
Everything You Need for Modern Communication
A full-featured cloud phone system built for teams of every size — from startups to global enterprises.
Unified Dashboard
Manage calls, voicemails, recordings, analytics, and team settings from a single cloud-based control panel.
Smart Call Routing
AI-powered IVR, time-of-day routing, ring groups, hunt groups, and automatic failover to keep every call connected.
Global Coverage
Local, national, and international numbers in supported markets. Keep your existing numbers with free porting.
Work from Anywhere
Desktop, mobile, and browser softphones — your business line follows you. Take calls on any device with one number.
Call Recording & Compliance
Call recording, storage, and transcription options depend on your plan and data requirements.
Advanced Analytics
Analytics and reporting options depend on the selected plan and platform.
Seamless Integrations
Connect with your CRM, helpdesk, and productivity tools. Native integrations with Salesforce, HubSpot, Microsoft Teams, Slack, and other supported tools.
Meet Your AI-Powered Voice Agent
AI voice capabilities can include inbound and outbound calls, common enquiries, appointment workflows, lead qualification, and escalation to a team member. Availability depends on your platform and configuration.
AI Agent call handling and response times depend on your selected platform and deployment. Outbound workflows can be scoped to your requirements.
Voice options and conversation handling depend on the selected AI platform and configuration.
When a caller needs human attention, available handoff options and information passed to your team depend on the configured workflow.
Call logs, transcripts, sentiment tags, and insights may be available depending on your platform and configuration.
Up and Running in 3 Simple Steps
Consultation
We assess your current setup, call volume, and requirements. Our VoIP specialists design a custom solution for your business.
Setup & Porting
We provision your cloud PBX, configure extensions, port your existing numbers, and set up devices — using a transition plan agreed in advance.
Go Live
Start making crystal-clear calls immediately. Our team provides training and ongoing support based on your service plan.
Simple, Transparent Pricing
No hidden fees, no long-term contracts. Scale up or down as your business needs change.
Starter
Perfect for small teams
- 1 UK number included
- Unlimited UK calls
- Desktop & mobile apps
- Call forwarding & voicemail
- Email support
- AI Agent add-on available
Professional
For growing businesses
- 5 UK numbers included
- Unlimited UK & EU calls
- Call recording & analytics
- Auto-attendant & IVR
- CRM integrations
- Priority support
- AI Agent add-on available
Enterprise
For large organisations (up to 100 users)
- Unlimited numbers & lines
- Worldwide calling
- AI transcription & sentiment
- Dedicated account manager
- Custom SLA & onboarding
- SSO & compliance suite
- AI Agent add-on available
Frequently Asked Questions
What is Cloud VoIP and how does it work?
Cloud VoIP (Voice over Internet Protocol) uses your internet connection to make and receive phone calls instead of traditional phone lines. Your calls are routed through secure cloud servers, delivering HD audio quality with enterprise-grade reliability. All you need is a stable internet connection.
Can I keep my existing phone numbers?
Absolutely. We handle full number porting from your current provider at no extra cost. The process typically takes 5–10 business days, and there's zero downtime during the switch. You can also get new local, national, or international numbers instantly.
What equipment do I need?
No specialist hardware is required. Our softphone apps work on your desktop (Windows, Mac), mobile (iOS, Android), and web browser. If you prefer physical handsets, we support all major SIP desk phones and can supply pre-configured devices.
Is VoIP reliable enough for business?
Reliability depends on internet connectivity, the selected platform, and your deployment. We can discuss redundancy, failover, and service-level options during a consultation.
How secure are VoIP calls?
Security features depend on platform and deployment. Ask us to confirm encryption, access controls, audit logging, SSO, and data residency options for your requirements.
Can I scale up or down easily?
Yes. There are no long-term contracts. You can add or remove users, numbers, and features instantly from your dashboard. Billing adjusts automatically — you only pay for what you use.
What is the AI Agent and how does it work?
The AI Agent is an optional voice assistant that can support inbound and outbound call workflows. Features, availability, and record-keeping depend on the selected plan and deployment. Pricing starts from £49.99 per month per agent.
Ready to Upgrade Your Phone System?
Talk with our team about moving your phone system to Jam Telecom Cloud VoIP. Request a free consultation and custom quote today.